Delivery policy

NINH PHUC COMPANY supports customers nationwide delivery service. Since the product is heavy and bulky items, we will CHARGE CHARGES OF DELIVERY all quantities. We use PROFESSIONAL SHIPPING SERVICES to ensure our customers' benefits.

DELIVERY TIME:

- Delivery time will be from 2-6 days depending on the distance of transportation.
- In some objective cases, the Company may delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, broken vehicles on delivery routes, problems during the export process. line.
- While waiting for delivery, if you have any questions about shipping information, please contact our Hotline for assistance.

RESPONSIBILITY TO SHIPPING GOODS.

- The company will be responsible for goods and risks such as loss or damage of goods during the transportation of goods from our warehouse to you.
- You are responsible for checking goods when receiving goods. When detecting damaged, broken or wrong goods, sign the goods status with the Delivery Officer and immediately notify the Customer Care Department at the Hotline number of the Company.
- After you have signed and received the goods without notifying or commenting on the goods, the Company is not responsible for the request to change because of damage, wrong goods, ... from you later.
- If the shipping service is designated by you and selected, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation of goods from the company's warehouse. to you. Customers will be responsible for freight and related costs.

OTHER CONDITIONS

- The company only delivers goods to the right people that customers have registered when buying goods. In the process of delivery if there is a change in the recipient not clearly, we reserve the right to refuse delivery and ask the customer to receive the goods at the location of the company's sales.
- If the delivery address is not clear, located in the corner, or in dangerous places, the hilly areas, difficult means of transportation, we have the right to refuse shipping and delivery. direct.
- In cases of force majeure, due to natural disasters, floods, damage to ferry bridges, etc., we are not responsible for compensating for damages arising from improper delivery or not delivering goods to the destination. as agreed with the customer.
- In case we have shipped the goods to the place of delivery as agreed upon purchase, but for some reason the customer requested to return the goods, then the customer must bear the shipping costs in accordance with company..
- On special days or Festive days due to limited general traffic policy (road restrictions for some vehicles ...) delivery time may change, We will call customers to unified delivery time.